Terms & Conditions

Last updated: 2 May 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website and online enquiry or appointment services of Dr Jyothi's Eye Hospital, Chandanagar, Hyderabad (“Hospital”, “we”, “us”). By using this website, you accept these Terms. If you do not agree, please discontinue use of the site.

Clinical care is provided at our physical premises and is subject to separate professional standards, informed consent, and treatment discussions as applicable during your visit.

1. Website purpose

This website provides general information about our hospital, eye care services, and how to contact or request an appointment. Content is for awareness only and does not replace a face-to-face examination, diagnosis, or treatment plan. Individual outcomes vary; always follow advice given during your consultation.

2. Eligibility and acceptable use

You agree to use this website lawfully and only for purposes related to obtaining information or arranging legitimate communication with the Hospital. You must not:

  • Misrepresent your identity or submit false or misleading information.
  • Attempt to interfere with the security, availability, or integrity of the website or related systems.
  • Scrape, reverse engineer, or misuse site content for unauthorised commercial use.
  • Upload malware or harmful code, or harass staff or other users through our channels.

3. Appointments and enquiries

Online or telephone appointment requests are invitations for our team to contact you and confirm a suitable slot. A booking is not guaranteed until we confirm date and time. You agree to provide accurate contact and clinical-related details so we can serve you safely and efficiently.

If you need to reschedule or cancel, please notify us as early as possible so the slot can be offered to another patient. Repeated no-shows may affect how future bookings are handled.

4. Fees and payments

Consultation, procedure, and product fees are communicated at the Hospital as per your treatment plan. Website information does not constitute a quotation unless expressly stated in writing by authorised staff. Payment terms, refunds for specific services, and insurance documentation follow Hospital policy and applicable regulations.

5. Intellectual property

Text, graphics, logos, layout, and other materials on this site are owned by or licensed to the Hospital and protected by applicable intellectual property laws. You may not copy, distribute, or modify site content for commercial use without prior written permission, except for fair personal use such as saving contact details.

6. Third-party links

The website may link to third-party sites (for example, maps or social media). We do not control those sites and are not responsible for their content, privacy practices, or availability. Use of third-party services is at your own risk.

7. Disclaimer of warranties

The website and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, or non-infringement, regarding uninterrupted or error-free operation of the site.

8. Limitation of liability

To the maximum extent permitted by applicable law in India, the Hospital and its directors, doctors, and staff shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of the website or reliance on general information published here.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under law, including liability for death or personal injury caused by negligence where such limitation is not permitted.

9. Indemnity

You agree to indemnify and hold harmless the Hospital and its personnel from claims, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms, misuse of the website, or violation of any law or third-party rights, except where caused by our wilful misconduct or gross negligence as determined by competent authority.

10. Privacy

Your personal data is handled as described in our Privacy Policy. By using the site, you acknowledge that you have reviewed that policy.

11. Governing law and disputes

These Terms are governed by the laws of India. Subject to mandatory provisions, courts at Hyderabad, Telangana shall have exclusive jurisdiction over disputes arising from use of this website, without prejudice to any jurisdiction rules that cannot be contracted away.

12. Changes

We may update these Terms periodically. The “Last updated” date will reflect changes. Continued use after updates constitutes acceptance of the revised Terms, except where stricter consent or notice is required by law.

13. Contact

For questions about these Terms:

Dr Jyothi's Eye Hospital

Plot No. 10, Beside Vivid Diagnostics, Chandanagar, Hyderabad - 500050

Phone: +91 73373 56570

Email: info@drjyothieyehospital.com

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